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I ordered shot glasses for a christmas Gift. I ordered in plenty of time. My order came and only the custom order came. The packing slip said they were both in the box. I called. I asked if they cold express them to me. I would pay the extra even though they made the...
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1.0
I didn't like
  • Response time
  • Customer service
  • Ability to deliver
#764588
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I had a very bad experience with the customer service of Home Wet Bar and would not recommend anyone buy from them. I ordered a sign that did not arrive when expected and when I called Home Wet Bar's customer service number nobody would ever answer the phone. I never...
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Wellsville, Kansas
#760639
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I ordered a wooden sign to be engraved by Christmas as a gift for my father 3 weeks before, and they responded the week before saying the product was out of stock. I emailed and got no response and I called and didn't get a response. I made the mistake to do business...
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Anonymous
Anonymous

Lol it's a million dollar business.. Nobody does the *** they do.. Your dumb

#754083
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I purchased 4 novelty glasses on the site, but within a few hours wanted to cancel the order. They told me that once the order is placed it's impossible to cancel it. Fine, I thought, I'll just wait till it arrives and send the box back. I did (and the box was NEVER...
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Anonymous
Anonymous

Wow, that's crazy!! Everytime i order from homewetbar.com it's amazing!!! I actually bought everything for my dad and brother from this site for christmas and it was awesome!!...

1.3
I didn't like
  • Unethical refund policy
#752030
Reply to reviews
Home Wet Bar hosed an order for two items and they refused to issue take them back or a refund. I showed them the directions on the order, but they did not care. Fortunately, Visa is great, as I had to go to them to make it right. Don't buy from Home Wet Bar. Takes...
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#746977
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I received a gift for Christmas that was purchased at HomeWetBar. I immediately contacted customer service to request an exchange as the gift purchased did not fit my style. After many months and numerous e-mails the purchaser was contacted to confirm the return. I...
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1.5
I didn't like
  • Customer service
#621929
Reply to reviews
I ordered the engraved flask as a groomsman gift in response to the positive reviews on their site. Item was expensive so I assumed was of high quality. Item arrived with engraving so faint it was barely legible and the quality of the item was cheap and low...
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Anonymous
Anonymous

The flasks are Great!! I love them!! Had one done for my groomsman and came perfect!! Customer service was great!! wonder if you had the right number!! i called was on hold fo...

2.3
I didn't like
  • Quality of product
  • Return policy
#585691
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I ordered engraved scotch glasses for a christmas present and upon receiving them one of the glasses was broken. I sent a picture to the company, no response. I called the company, was put into voicemail saying that my call couldn't be taken at this time. So I used...
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2.6
I liked
  • Website
  • Ease of ordering
I didn't like
  • Product upon receipt
  • Customer service
  • Response time from company
#571086
Reply to reviews
Ordered 2 items on Dec 4, received 1 on Dec. 10 Started contacting Customer Service Dec 10 via email and calls (multiple busy signals!) Finally got Sheila on the phone Dec 15, said she'd call me back with an answer. She did not. Got Tamara and Tyler on the phone Dec 16...
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Anonymous
Anonymous

Were you born a fagget

#570726
Reply to reviews
Ordered a personalized growler with pilsner glasses. The image shows the images CLEARLY. I received the order and the personalization is not visible! I spoke witnd sent a picture to customer service and was told id hear back the next day. Over a week later i was...
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#570200
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