filters
state:
Show
city:
Show
product:
Show
Show

Manager Review

Their Operations Manager Sheilah Crawford is a racist. She has made remarks that the "African employees there are thieves and drug addicts" these comments were made to her regular staff in meetings before the "busy Christmas season when they hire those people"
2.5
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Website
#569653
Reply to reviews
My friend is getting married. I ordered custom monogrammed whiskey glasses. I realized my human mistake because I put in the bride's last initial instead of her future one. I placed the order at 9:44pm on December 2. I emailed the help desk at 9:58pm to fix this...
Read more
1.3
I didn't like
  • Customer service
#565183
Reply to reviews
I was charged twice for a transaction and could not get any customer service person to help or email me back. Had to go through a whole process with my bank to get my money back. TERRIBLE service and I will NEVER order from here again.
Read more
BanhBao
BanhBao

The exact same thing happened to me. I had to file a claim with my bank. They are a bunch of crooks. My bank was extremely kind, helpful, and patient with the matter. My bank ...

2.5
#564643
Reply to reviews
One of the worst experiences with ordering personalized item on this website. Their customer service is not exceptional. I purchase three personalized decanters in which they sent me an email advising an item was out of of stock. They would send the entire order when...
Read more
#467616
Reply to reviews
ordered sign 3 weeks before Christmas with "guaranteed delivery and satisfaction promise" by company. I did not receive item until January 11. For over $100, sign was disappointing because the personal name added blended into the background color and was barely...
Read more
#289525
Reply to reviews
After I was shopping around on-line to buy a gift for my husband, I came across Home Wet Bar. The website was inviting and I liked the products that related to home bars. I was interested in buying an engraved flask, but not being computer savvy, I decided just to...
Read more
Anonymous
skfinch01

The worst customer service and products!! DO NOT use them.

Anonymous
Kelly

If you were as rude with them when you started trying to resolve this problem as you were in the letter you wrote above, it\'s no wonder they treated you badly.

#183450
Reply to reviews