Their Operations Manager Sheilah Crawford is a racist. She has made remarks that the "African employees there are thieves and drug addicts" these comments were made to her regular staff in meetings before the "busy Christmas season when they hire those people"
My friend is getting married. I ordered custom monogrammed whiskey glasses. I realized my human mistake because I put in the bride's last initial instead of her future one. I placed the order at 9:44pm on December 2. I emailed the help desk at 9:58pm to fix this...Read more
I didn't like
- Customer service
I was charged twice for a transaction and could not get any customer service person to help or email me back. Had to go through a whole process with my bank to get my money back. TERRIBLE service and I will NEVER order from here again.Read more
One of the worst experiences with ordering personalized item on this website. Their customer service is not exceptional. I purchase three personalized decanters in which they sent me an email advising an item was out of of stock. They would send the entire order when...Read more
ordered sign 3 weeks before Christmas with "guaranteed delivery and satisfaction promise" by company. I did not receive item until January 11. For over $100, sign was disappointing because the personal name added blended into the background color and was barely...Read more
After I was shopping around on-line to buy a gift for my husband, I came across Home Wet Bar. The website was inviting and I liked the products that related to home bars. I was interested in buying an engraved flask, but not being computer savvy, I decided just to...Read more
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