My friend is getting married. I ordered custom monogrammed whiskey glasses. I realized my human mistake because I put in the bride's last initial instead of her future one. I placed the order at 9:44pm on December 2. I emailed the help desk at 9:58pm to fix this...Read more
I didn't like
- Customer service
I was charged twice for a transaction and could not get any customer service person to help or email me back. Had to go through a whole process with my bank to get my money back. TERRIBLE service and I will NEVER order from here again.Read more
One of the worst experiences with ordering personalized item on this website. Their customer service is not exceptional. I purchase three personalized decanters in which they sent me an email advising an item was out of of stock. They would send the entire order when...Read more
ordered sign 3 weeks before Christmas with "guaranteed delivery and satisfaction promise" by company. I did not receive item until January 11. For over $100, sign was disappointing because the personal name added blended into the background color and was barely...Read more
After I was shopping around on-line to buy a gift for my husband, I came across Home Wet Bar. The website was inviting and I liked the products that related to home bars. I was interested in buying an engraved flask, but not being computer savvy, I decided just to...Read more
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